Rising Star Home Care Services · A division of Shedna Healthcare Services
Last Updated: July 9, 2026
This Privacy Policy explains how Rising Star Home Care Services collects, uses, and safeguards your information when you visit our website or contact us about home care services throughout Maryland.
Rising Star Home Care Services ("Rising Star," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us about our home care services throughout Maryland.
By using our website, you agree to the terms described in this policy. If you do not agree with these terms, please do not use our website.
We may collect the following types of information:
Information you provide directly. This includes your name, phone number, email address, mailing address, and any details you share when you fill out a contact form, request information, or reach out to us by phone or email.
Health related information. If you or a family member is exploring home care services with us, you may voluntarily share health related details relevant to care planning. Any such information is treated with the same level of confidentiality required under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.
Automatically collected information. When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This helps us understand how visitors use our site and improve the experience.
Cookies and similar technologies. Our website may use cookies or similar tools to remember your preferences and analyze site traffic. You can adjust your browser settings to refuse cookies, though this may affect certain features of the site.
We use the information we collect to:
We do not sell your personal information to third parties.
We may share information in the following circumstances:
Service providers. We may share information with trusted vendors and partners who help us operate our business, such as scheduling platforms, communication tools, and website hosting providers. These parties are only given the information needed to perform their function and are expected to protect it accordingly.
Legal requirements. We may disclose information if required by law, court order, or government regulation, or if necessary to protect the rights, safety, or property of Rising Star, our clients, or others.
Business transfers. If Rising Star or Shedna Healthcare Services is involved in a merger, acquisition, or sale of assets, client and website information may be transferred as part of that transaction, subject to the protections described in this policy.
With your consent. We may share information for other purposes when you have given us clear permission to do so.
For clients receiving home care services, any protected health information (PHI) is handled in accordance with HIPAA and applicable Maryland regulations. This includes limits on how health information is used and shared, as well as your rights to access and request corrections to your health records. If you become a client, you will receive a separate Notice of Privacy Practices outlining these protections in detail.
We take reasonable administrative, technical, and physical measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. While we work to safeguard your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
You may contact us at any time to ask about the information we have collected, request corrections, or ask that we stop contacting you for marketing purposes. We will respond to reasonable requests in accordance with applicable law.
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
Rising Star Home Care Services proudly serves clients throughout Maryland.